PRIVACY POLICY

At Nirvana Skin & Beauty (“we,” “our,” or “us”), your privacy is important to us. We are committed to protecting your personal information and ensuring that your data is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, schedule an appointment, purchase services, or communicate with us. By using our website or booking our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you book an appointment, complete a consultation, subscribe to our mailing list, or contact us, we may collect:

2. Payment Information

Payments are securely processed through trusted third-party payment providers. We do not store your full payment card information on our servers.

When you browse our website, we may automatically collect:
IP address
Device information
Operating system
Website usage data
Pages viewed
Time spent on the website
Referral sources

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

You may disable cookies through your browser settings; however, some website features may not function properly.

4. How We Use Your Information

We use your information to:

Schedule and manage appointments
Remember your preferences
Deliver skincare, wellness, and aesthetic treatments
Provide personalised consultations
Respond to enquiries
Process payments
Send appointment confirmations and reminders
Improve our website and services
Send promotions, offers, and newsletters (where you have provided consent)
Comply with applicable legal and regulatory requirements

5. Marketing Communications

With your permission, we may contact you via:

6. Sharing Your Information

We respect your privacy and do not sell or rent your personal information. We may share your information only with trusted third parties including:

Payment processors
Appointment scheduling software
Phone Calls
Website hosting providers
Analytics providers
Healthcare professionals involved in your treatment (where appropriate)
Government or legal authorities when required by lawprofessionals involved in your treatment (where appropriate)

Mobile information will never be shared with third parties or affiliates for marketing or promotional purposes.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from:

While we strive to use commercially acceptable means to protect your information, no online transmission or storage system is completely secure.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
MisuseRequest deletion of your data
Withdraw consent
Restrict or object to certain processing activities
Request a copy of your personal data
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

9. Third-Party Services

Our website may include links to third-party websites or services such as:

Online booking systems
Correct inaccurate information
MisuseRequest deletion of your data
Withdraw consent
Restrict or object to certain processing activities
Request a copy of your personal data
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website and services are not intended for children under the age of 13 without parental or guardian consent. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices. Any updates will be posted on this page along with the revised Effective Date. Your continued use of our website following any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Nirvana Skin & Beauty

If you have concerns about your personal information or would like to exercise your privacy rights, please contact us using the details above, and we will respond as promptly as possible.

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